Case Study: Custom Hospital Management System for a Healthcare Provider
Client Overview:
A private hospital with multiple departments, including OPD, IPD, Radiology, Pathology, and Pharmacy. The hospital faced inefficiencies in managing patient records, billing, and staff coordination.
Challenges:
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Patient records were managed manually, leading to lost or misplaced data.
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Billing errors caused revenue loss and patient dissatisfaction.
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Lack of coordination between different departments, causing delays in treatment.
Patient records were managed manually, leading to lost or misplaced data.
Billing errors caused revenue loss and patient dissatisfaction.
Lack of coordination between different departments, causing delays in treatment.
Solution Provided by Cloudworks Africa:
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Developed Healthbotics, a custom hospital management system with:
✅ OPD & IPD Management – Tracks patient admissions, discharges, and transfers.
✅ Radiology & Pathology Module – Digital reports and automated test tracking.
✅ Pharmacy & Inventory Integration – Real-time stock updates to prevent shortages.
✅ Billing & Insurance Management – Automated invoicing with insurance claim processing.
Developed Healthbotics, a custom hospital management system with:
✅ OPD & IPD Management – Tracks patient admissions, discharges, and transfers.
✅ Radiology & Pathology Module – Digital reports and automated test tracking.
✅ Pharmacy & Inventory Integration – Real-time stock updates to prevent shortages.
✅ Billing & Insurance Management – Automated invoicing with insurance claim processing.
Results & Impact:
✔ 80% faster patient record retrieval, improving treatment efficiency.
✔ Reduced billing errors by 95%, ensuring accurate revenue tracking.
✔ Improved coordination between departments, reducing patient wait times by 50%.
