Case Study: E-Commerce Expansion for a Retail Store
Client Overview:
A fast-growing retail store looking to expand into the online market to reach more customers. However, they lacked a professional website and an integrated online sales platform.
Challenges:
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No online presence, leading to reliance on physical sales only.
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Manual inventory tracking, making it difficult to sync stock availability.
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Limited payment options, restricting customer flexibility.
No online presence, leading to reliance on physical sales only.
Manual inventory tracking, making it difficult to sync stock availability.
Limited payment options, restricting customer flexibility.
Solution Provided by Cloudworks Africa:
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Designed a responsive e-commerce website with a modern and user-friendly interface.
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Integrated real-time inventory management, allowing customers to see available stock.
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Added multiple payment gateways, including mobile money, credit cards, and PayPal.
Designed a responsive e-commerce website with a modern and user-friendly interface.
Integrated real-time inventory management, allowing customers to see available stock.
Added multiple payment gateways, including mobile money, credit cards, and PayPal.
Results & Impact:
✔ 300% increase in online sales within the first three months.
✔ Automated inventory updates, reducing stock mismatches by 95%.
✔ Faster order processing, leading to a 60% increase in customer satisfaction.
